Privacy Policy

1. Information We Collect

At Bihari Delights, we collect information to provide you with the best possible experience. The types of information we collect include:

• Personal Information: Name, email address, phone number, and shipping address when you place an order
• Payment Information: Processed securely through Razorpay; we do not store your card details
• Usage Data: Information about how you interact with our website
• Device Information: Browser type, IP address, and device identifiers

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your inquiries and provide customer support
• Improve our website and services
• Send promotional communications (with your consent)
• Prevent fraud and ensure security

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Shipping Partners: To deliver your orders
• Payment Processors: To process your payments securely
• Service Providers: Who assist us in operating our website
• Legal Authorities: When required by law or to protect our rights

4. Data Security

We implement industry-standard security measures to protect your personal information. This includes:

• SSL encryption for all data transmission
• Secure payment processing through Razorpay
• Regular security audits and updates
• Limited access to personal information by authorized personnel only

5. Cookies

We use cookies and similar technologies to enhance your browsing experience. Cookies help us remember your preferences and understand how you use our website.

You can control cookie settings through your browser. However, disabling cookies may affect some features of our website.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent for data processing

7. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

8. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website.

9. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

• Email: biharidelights7@gmail.com
• Phone: +91 7050443767