Shipping Policy
Last updated: January 1, 2026
Freshness First
At Bihari Delights, we understand that freshness is key to enjoying our authentic Bihari delicacies. We ship freshly prepared batches to ensure you receive the highest quality products.
Shipping Coverage
We currently ship to all locations within India. Our delivery network covers:
- Metro Cities: Delhi, Mumbai, Bangalore, Chennai, Kolkata, Hyderabad
- Tier 2 Cities: Patna, Lucknow, Jaipur, Pune, Ahmedabad, and more
- Other Locations: All serviceable pin codes across India
Enter your pin code at checkout to verify delivery availability in your area.
Delivery Timeframes
| Location | Estimated Delivery |
|---|---|
| Bihar & Jharkhand | 2-3 business days |
| Metro Cities | 3-5 business days |
| Other Locations | 5-7 business days |
| Remote Areas | 7-10 business days |
* Delivery times are estimates and may vary during peak seasons or due to unforeseen circumstances.
Shipping Charges
- Free Shipping: On orders above ₹499
- Standard Shipping: ₹49 for orders below ₹499
- Express Delivery: Available in select cities (additional charges apply)
Order Processing
Orders are processed within 1-2 business days. We prepare fresh batches to ensure you receive the best quality products.
- Orders placed before 2:00 PM IST are processed the same day
- Orders placed after 2:00 PM IST are processed the next business day
- Weekend orders are processed on Monday
Tracking Your Order
Once your order is dispatched, you will receive a confirmation email with:
- Tracking number
- Courier partner details
- Link to track your shipment
You can also contact us with your order number for shipping updates.
Packaging
We use food-grade, eco-friendly packaging to ensure your products arrive fresh and intact. Our packaging includes:
- Airtight containers for freshness
- Protective outer packaging
- Temperature-controlled packaging for heat-sensitive items
Delivery Issues
If you experience any delivery issues:
- Delayed Delivery: Contact us after the estimated delivery date
- Wrong Address: Update your address before dispatch by contacting us
- Damaged Package: Report within 24 hours with photos
- Missing Items: Check your order confirmation and contact us immediately
Contact Us
For shipping queries, reach out to us:
- Email: biharidelights7@gmail.com
- Phone: +91 7050443767
- Hours: Monday to Sunday, 10:00 AM - 6:00 PM IST